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Devika Urban Co-operative Bank Ltd. POSITIVE PAY PRIVACY POLICY

Devika Urban Co-operative Bank Ltd. built the Positive Pay app as a Free app. This SERVICE is provided by Devika Urban Co-operative Bank Ltd. at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Positive Pay unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Address, Mail ID, Bank Account Number, Registered Mobile Number, Customer ID and Bank Account Info.. The information that we request will be retained by us and used as described in this privacy policy.

Devika Urban Co-operative Bank Ltd., undertakes not to disclose the information provided by the Customers to any person, unless such action is necessary to: -

  • Conform to legal requirements or comply with legal process:
  • Protect and defend Devika Urban Co-operative Bank Ltd.'s rights, interests or property;
  • Enforce the terms and conditions of the products or services; or
  • Act to protect the interests of Devika Urban Co-operative Bank Ltd., or its members, or of other persons.
  • The Customer authorizes Devika Urban Co-operative Bank Ltd., to exchange, share, part with all information related to the details and transaction history of the Customers to banks / financial institutions / credit bureaus / agencies / participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold Devika Urban Co-operative Bank Ltd., liable for use or disclosure of this information. The app does use third party services that may collect information used to identify you.
    Link to privacy policy of third party service providers used by the app
Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these "cookies" explicitly. However, the app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related services or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Content and Information

The information, material, advices suggestions, illustrations notifications, circulars etc. are collectively stated "the content" in this website. If the said content contains any mistakes, omissions, inaccuracies and typographical errors, etc. Devika Urban Co-operative Bank Ltd., assumes no responsibility thereof. Devika Urban Co-operative Bank Ltd., makes no warranty or representation regarding any content provided through this website and disclaims its liability in respect thereof. Any action on your part based on the said content is at your own risk and responsibility. Devika Urban Co-operative Bank Ltd., reserves its right to correct any part of the said content at any time as and when required at its sole discretion. The content of this website shall not be displayed or printed in any form in part or whole without the prior written approval of Devika Urban Co-operative Bank Ltd.

Security

Devika Urban Co-operative Bank Ltd., endeavours to safeguard and ensure the security of the information provided by the Customer. Devika Urban Co-operative Bank Ltd. uses 256-bit encryption, for the transmission of the information in online system, which is currently the permitted maximum level of encryption in India. The Customer would be required to cooperate with Devika Urban Co-operative Bank Ltd., to ensure the security of the information, and it is recommended that the Customers choose their passwords carefully such that no unauthorized access is made by a third party. To make the password complex and difficult for other to guess, the Customers should use a combination of alphabets, numbers and special characters like !, @, #, $ etc. The Customers should not disclose their password(s) to anyone or keep any written or other record of the password(s) such that a third party could access it.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2022-01-07

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at ducobank@gmail.com.